There are best practices, standard operating procedures and several types of processes in the business world. Processes help maintain order and provide guidelines for a smooth workflow. They are what ...

Business Process Management (or BPM) is integral to any organization on a path to achieve its set goals and objectives. A modernized approach to Business Process Management allows an organization to ...

The convergence of the Internet of Things (IoT) with Business Process Management (BPM) is redefining how organisations operate by integrating real-time data from myriad connected devices into ...

I mapped my first business process diagram over 35 years ago when I joined Accenture. I used a hierarchical diagram format called IDEF0 to describe an ERP system we were implementing at a U.K. defense ...

Last week, I discussed my view that business service management and service-level management are really variations on a theme, and that the natural evolution and acceptance of SLM concepts resulted in ...

The year Software AG was founded provided two watershed moments in the future growth and direction of the technology industry. It was 1969, and IBM Corp. announced in June that it would begin pricing ...

Heathrow airport has saved £30 million by using software from business process management (BPM) supplier Pegasystems to build a system for managing activity in the airport, from aircraft landings to ...

CEO of Acumatica, a fast-growing cloud ERP company. John has nearly 30 years of industry leadership in cloud services. Many of today’s companies want to grow. In fact, a Gartner survey indicates that ...

A big part of growth is knowing you need to change and adapt. Teams that take this to heart will know that even if their work gets done it doesn’t mean you can’t improve it or make it easier for ...

ActionBase – Human processes are business processes that generate a business outcome that is heavily dependent on interactions between people. These are also called “tacit interactions†by ...