My recent article on creating a “Map of Paris” to help your organization get unstuck generated a lot of positive feedback, including a few inquiries as to how managers can more generally improve their ...

Uncover the six critical elements of impactful customer journey management & operations to boost your customer experience and foster loyalty As brands continue to up their customer experience game, a ...

Alexandra Twin has 15+ years of experience as an editor and writer, covering financial news for public and private companies. Facility operations manage processes, people, tools, and assets for ...

The Operations Management doctoral program trains you to apply theoretical, data-driven or empirical analysis to advance your understanding of how work and processes are, or should be, organized and ...

Shailesh Manjrekar is the Chief Marketing Officer at CloudFabrix, the inventor of Robotic Data Automation Fabric and an AIOps Leader. In today's rapidly evolving technological landscape, enterprises ...

The U.S. bank supervisory agencies recently issued for public comment revised guidance regarding the implementation of the proposed Basel II-related, risk-based capital requirements. Among the ...