Enabling shoppers to make ecommerce returns to their local store drives foot traffic, customer satisfaction and sales. In fact, 83.4% of shoppers told us in our 2018 Shopper Behavior Study that they ...

People excel at spotting patterns and making adjustments based on feedback, while computers excel at processing huge amounts of data quickly. Put those capabilities together and you have machine ...

Since the AI-bot ChatGPT busted onto the scene just a few weeks ago, it has elicited some sharp opinions. Some folks seem to be certain it will revolutionize the world, coming for many of our jobs ...

In an industry defined by unpredictable schedules, stringent compliance regulations, complex inventories, and constant change, optimizing inventory levels isn't just helpful—it’s critical to any ...

How well can you track your supply chain operations? Supply chain visibility is crucial for businesses aiming to stay competitive. In an era of complex global supply chains, the ability to monitor and ...

The average out-of-stock rate in grocery is 7.9%, costing retailers 4% in lost sales. That statistic alone should motivate merchants to take another look at their inventory strategies. Only by ...

Forbes contributors publish independent expert analyses and insights. Kathleen Walch covers AI, ML, and big data best practices. With the help of AI, supply chain operations is becoming smarter and ...

Whether it’s a truck, a tsunami or an economic downturn, the same general rule applies: You’re better off if you can see it coming from a safe distance. There aren’t many companies that understand ...

Inventory management remains critical for auto retailers today in determining profitability, customer satisfaction, and operational efficiency. The traditional methods of inventory management, reliant ...

Panelists: Mark Newberry, Partner, Global Supply Chain Consulting Practice, Tata Consultancy Services Description: In this webinar, Mark Newberry, a partner in the global supply chain consulting ...