As I mentioned in my last column, I am presenting three articles (this is No. 2) based on the work of some of my graduate students during class discussions in a course on computer security incident ...

We feature some of the best issue and bug tracking tools for DevOps developers. Learn what software is best for issue tracking. Bug and issue tracking tools can help DevOps developers communicate ...

The company I work for has deemed me the one to take control of finding a suitable way to manage and route user requests and equipment issues. We had somewhat of a crude Access knowledge base going ...

Businesses are seeking new ways to increase efficiencies and project management software is providing the solution to quickly and easily improving operations. Smartsheet and Jira are two of the ...

It is an eternal truth that newly written software packages will contain bugs. To track bugs, many organizations still rely on Word documents and Excel spreadsheets, but these tactics are inefficient ...